SALES CONSULTANT - LUXURY BRANDS
CLIENT: Independent Retail Jeweller
LOCATION: Newcastle-under-Lyme, Staffordshire
SALARY: Attractive £ salary. Dependent on experience.
POSITION: Permanent
The landscape of retail has changed significantly in recent years. Our client is a proudly independent retail jeweller with a long-standing tradition of serving their local community, offering a carefully curated portfolio of fine jewellery and luxury timepieces. Opportunities for this business have never been brighter. Recent investment in infrastructure, an expanded product specialism, and enhanced in-store jewellery and watch aftersales services have positioned the company for continued growth.
Ambitious and committed to further elevating the in-store customer experience, this is an ideal time for the business to welcome a talented Sales Consultant to its highly regarded sales floor team.
The Role
Modern retail increasingly offers the opportunity to become a true specialist consultant, and this role suits someone eager to continually learn and take on increasing responsibility within the store.
Luxury watch and jewellery brands require presentation that reflects their distinct heritage and manufacturing excellence. You will respect these standards and take pride in representing each brand accordingly.
You are naturally proactive in your communication style—engaging and confident in person, professional and effective across online or virtual channels—and you place great importance on delivering genuinely exceptional customer service.
Teamwork is central to success in-store. Colleagues actively support one another to ensure every transaction results in the highest possible level of customer satisfaction.
Comprehensive industry training is provided, combining coaching from experienced senior team members with online learning delivered by selected supplier partners.
There are clear opportunities for career progression, including future responsibility for specific product categories or brands, and potential involvement in leading sales or marketing initiatives as new skills develop. This is one of the key attractions of joining an established family jeweller that remains agile, forward-thinking and responsive to emerging market trends.
Requirements
Previous experience selling luxury watches or jewellery would be advantageous, though candidates from other premium or luxury retail sectors are also encouraged to apply
Experience within a five-star hospitality environment, with a strong understanding of exceptional customer service, would be highly relevant
Strong communication and sales skills, with the ability to retain and present product knowledge appropriately to suit individual client needs
Highly organised, with a disciplined and compliant approach to sales procedures
A strong awareness of stock security and a commitment to maintaining all merchandise in pristine, market-ready condition
How to Apply
Please submit your CV to the recruitment team at Jolyon Marshall Limited. They look forward to reviewing your application and, where appropriate, supporting your progression to the next stage of your career.